Privacy Policy
Last updated: August 30, 2026
Prime Build & Comfort ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have. It applies to visitors who are homeowners and to business and commercial clients.
Information we collect
We collect the information you choose to give us through our contact form or by calling or emailing us. This typically includes your name, phone number, email address, the service you are interested in, and any details you include in your message.
Like most websites, our host may automatically record basic technical information such as your IP address, browser type, and the pages you visit, for security and to keep the site running properly. If we add website analytics or advertising tools in the future (see below), those tools may also collect usage data through cookies or similar technologies.
How we use your information
We use the information you provide to respond to your request, prepare a quote, schedule and perform work, and communicate with you about your project. We may keep a record of our correspondence and the work performed. We do not use your contact details for unrelated marketing without your consent.
How we share information
We do not sell your personal information. We share it only as needed to run our business and serve you, for example with service providers who help us operate, such as our email and hosting providers who transmit and store contact-form submissions on our behalf. We may also disclose information if required by law or to protect our rights, safety, or property.
Because we run advertising, we may in the future use analytics and advertising services such as Google and Meta (Facebook and Instagram) to measure website performance and reach potential customers. Where used, these services may set cookies and receive usage data subject to their own privacy policies.
Cookies and analytics
Cookies are small files stored on your device. Our site uses only what is needed to function, plus any analytics or advertising cookies described above if and when they are enabled. You can control or delete cookies through your browser settings, though some features may not work as intended if you do.
Data retention and security
We keep the information you send us for as long as needed to respond to your request and for our ordinary business and legal records, then dispose of it responsibly. We take reasonable measures to protect your information, but no method of transmission or storage is completely secure.
Your choices and rights
You may ask us to access, correct, or delete the personal information you have given us, or ask that we stop contacting you, by reaching out using the details below. Depending on where you live, you may have additional rights under applicable law, and we will honor those rights as required.
Children
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date above, and the current version will always be posted on this page.
Contact us
If you have questions about this policy or your information, call us at (774) 417-0596 or use our contact form.
This privacy policy is provided as a general template for a home-services business and is not legal advice. We recommend it be reviewed by a qualified legal professional before relying on it.
